Password Requirements
All NSCC passwords must meet the following criteria:
- Must be between 16 and 20 characters in length.
- Must contain at least:
- One uppercase letter
- One lowercase letter
- One number or symbol
- Must not contain:
- Your name
- Portions of your name
- Any previously used password
Unsupported Characters
The following characters cannot be used in NSCC passwords
Passwords also cannot contain:
Password Security Best Practices
To improve account security, consider the following recommendations:
- Use a unique password that is not used on other websites or services.
- Create a pass phrase that is easy for you to remember but difficult for others to guess.
- Do not share your password with anyone.
- Update your password immediately if you believe your account has been compromised.
- Store passwords securely using an approved password manager when appropriate.
Multi-Factor Authentication (MFA)
When accessing NSCC resources from off campus, Multi-Factor Authentication (MFA) must also be configured and used to verify your identity. MFA provides an additional layer of protection beyond your password.
[servicedesk.nscc.edu]For MFA enrollment instructions, refer to:
Troubleshooting
Password Does Not Meet Requirements
Verify that your password:
- Is between 16 and 20 characters.
- Includes uppercase and lowercase letters.
- Includes at least one number or symbol.
- Does not contain prohibited characters.
- Does not include your name or a previously used password.
Unable to Update Password
If you receive an error while updating your password:
- Review the password requirements carefully.
- Confirm prohibited characters are not being used.
- Try creating an entirely new password rather than modifying a previous password.
- Contact the Service Desk if the issue continues.
Support
For assistance with password changes, password resets, or account security concerns, contact the Service Desk:
Email: ServiceDesk@nscc.edu
Phone: 615-353-3678
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